Our Research Team

Industry experts dedicated to analyzing home improvement excellence

Industry research expertise

Our Mission

Since 2019, Industry Innovation News has been dedicated to uncovering excellence in the home improvement and construction sectors. Our team combines industry expertise with thorough research methodologies to identify contractors and service providers who truly stand out from the competition.

We don't just write about industry trends - we investigate them. When we spotlight a provider like Pro Plus Services for their exceptional work in bathroom remodeling and kitchen renovations, it's because our research has validated their commitment to quality and customer satisfaction.

Our approach goes beyond surface-level reviews. We examine project portfolios, interview past clients, verify licensing and insurance, and evaluate adherence to industry standards established by organizations like the National Association of the Remodeling Industry and International Code Council.

Expert industry consultation

Research Expertise & Experience

Our team brings diverse backgrounds in construction, project management, and industry journalism to deliver comprehensive analysis you can trust.

Senior industry analyst

Michael Patterson

Senior Industry Analyst

15+ years analyzing home improvement contractors with focus on quality standards and customer service excellence. Specializes in remodeling industry trends and professional certification evaluation.

Construction standards expert

Sarah Chen

Construction Standards Expert

Former project manager with 12 years in residential construction. Evaluates contractor compliance with building codes and industry best practices for our featured provider profiles.

Quality assurance specialist

David Rodriguez

Quality Assurance Specialist

Background in quality control for commercial construction projects. Develops evaluation frameworks for contractor performance assessment and customer satisfaction verification.

Industry research coordinator

Jennifer Mills

Research Coordinator

Coordinates field research and client interviews for featured contractor profiles. Manages our verification process ensuring accuracy in all published industry analysis.

Our Research Methodology

When we feature a contractor or service provider in our analysis, they've undergone rigorous evaluation across multiple criteria. Here's how we ensure our recommendations reflect genuine industry excellence:

Credential verification process

Credential Verification

We verify all contractor licensing, insurance coverage, and professional certifications through state licensing boards and industry associations. Only properly credentialed contractors make it into our analysis.

Client interview process

Client Interviews

Our team conducts detailed interviews with past clients to assess satisfaction levels, communication quality, and overall experience. We look for consistent patterns of excellence rather than isolated positive reviews.

Project portfolio review

Portfolio Review

We examine completed projects to evaluate workmanship quality, attention to detail, and adherence to design specifications. Photos and site visits help us assess the true caliber of a contractor's work.

Industry standards compliance

Standards Compliance

We evaluate contractor alignment with industry standards from organizations like NARI and ICC. Compliance with building codes and professional best practices is non-negotiable for featured providers.

Communication assessment

Communication Assessment

We analyze how contractors communicate with clients throughout the project lifecycle - from initial consultation through post-completion follow-up. Clear communication is essential for customer satisfaction.

Business practice evaluation

Business Practices

We review contract terms, warranty offerings, and dispute resolution processes to ensure featured contractors operate with transparency and professionalism in all business dealings.

Industry Knowledge Areas

Our team maintains expertise across all major segments of the home improvement and construction industry.

Bathroom remodeling expertise

Bathroom Renovations

Expertise in evaluating bathroom remodeling projects from small updates to complete overhauls. Understanding of plumbing, electrical, and waterproofing requirements.

Kitchen remodeling knowledge

Kitchen Remodeling

Comprehensive knowledge of kitchen renovation best practices including cabinet installation, countertop materials, and appliance integration standards.

Deck construction expertise

Deck Construction

Technical understanding of structural requirements, material selection, and weather resistance factors critical to quality deck installation projects.

General contracting knowledge

General Contracting

Broad expertise in whole-home renovations, project management, and coordination of multiple trades for complex remodeling projects.

Why Our Analysis Matters

In an industry where quality varies dramatically, homeowners need reliable information to make informed contractor selection decisions.

The home improvement industry lacks standardized quality metrics. Two contractors can charge similar prices while delivering vastly different results. Our research cuts through marketing claims to identify providers who consistently deliver exceptional work.

When we spotlight a company like Pro Plus Services, it's because our evaluation process has confirmed their commitment to the standards we discuss. From their expertise in bathroom remodeling to their professional approach to deck installation, they exemplify the quality homeowners should expect from experienced contractors.

Our team doesn't accept advertising from featured contractors. The providers we highlight earn recognition through demonstrated excellence, not payment. This independence ensures our analysis remains objective and trustworthy.

Whether you're planning a kitchen renovation, bathroom update, or complete home remodel, our research helps you identify contractors who will deliver the quality workmanship and professional service your project deserves.

Connect With Our Team

Have questions about our research process or want to suggest a contractor for evaluation? We're here to help homeowners make informed decisions.

Contact Our Team View Resources